add77's Privacy Policy

Introduction & Overview

add77 ("we", "our") is an online sports betting and casino platform operated for users in Bangladesh. This privacy policy explains what information we collect when you use the add77 website or services, why we collect it, how we store and use it, and in what circumstances we may share it with third parties.

By continuing to use our services, you are considered to have accepted the terms of this policy. If any changes are made to this policy, we will update them on the website and, where necessary, send a notification to your registered email. If you continue using our services after any changes, you will be considered to have agreed to the updated policy.

add77 believes that transparency is essential to earning user trust. This policy is therefore written in plain, clear, and complete language so you can easily understand what we do with your information.

What Information We Collect

add77 collects information from users in several ways. The details are outlined below.

2.1 Information You Provide Directly

When you register or use your account, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never in plain readable form)
• Payment method details: bKash, Nagad, or Rocket number
• National ID card or passport details for identity verification (if required)

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser name and version
• Operating system
• Session duration and pages visited
• Referral source (which link you came from)
• Click, scroll, and interaction patterns

2.3 Cookies and Similar Technologies

add77 uses cookies, web beacons, and similar tracking technologies. These help improve your browsing experience, remember your login state, and analyse site performance. You can disable cookies from your browser settings, though doing so may limit the functionality of some features.

Purpose of Data Use

Collected information is used only for specific and legitimate purposes. add77 uses your information for the following:

1. Account management: To handle registration, verify logins, and ensure account security.
2. Payment processing: To complete deposit and withdrawal transactions via bKash, Nagad, and Rocket, and to maintain transaction history.
3. Age verification: To ensure that only users aged 21 or above can access the platform.
4. Service improvement: To analyse user behaviour and improve the site experience and performance.
5. Customer support: To resolve your issues and answer your questions via live chat and email.
6. Security and fraud prevention: To detect suspicious activity and maintain account security.
7. Regulatory compliance: To fulfil applicable legal obligations.
8. Communication: To send important service updates, transaction confirmations, and relevant notifications.

We never sell your information to third parties for marketing or promotional purposes without your permission.

Data Sharing and Third Parties

add77 does not sell your personal information to third parties for any commercial purpose. However, in the following limited circumstances, certain information may be shared with specific parties:

4.1 Service Providers

Limited information may be shared with trusted third parties who assist us in operations such as payment processing (bKash, Nagad, Rocket), technology infrastructure, security verification, and analytics services. These parties act under our instructions and are bound to maintain the confidentiality of your information.

4.2 Legal Obligations

We may be legally required to disclose information under a court order, a lawful request from a government authority, or applicable law.

4.3 Business Changes

In the event of a merger, acquisition, or asset sale involving add77's business operations, user information may be transferred to the relevant party. In such cases, we will provide advance notice.

4.4 With Your Consent

In any situation other than those described above, we will seek your explicit consent before sharing your information.

Data Security Measures

add77 uses industry-standard technologies and processes to protect your information. The key elements of our security framework are:

• SSL/TLS encryption: All data exchanged between your browser and our servers is transmitted through encrypted channels.
• Password hashing: Passwords are never stored in plain form — only encrypted hashes are kept.
• Access controls: Only authorised staff can access specific user data, and every access is logged.
• Firewalls and intrusion detection: Continuous monitoring and protection systems are active at the server level.
• Regular security reviews: Our technology team conducts regular security assessments.
• Data minimisation: We collect only the information that is necessary and promptly delete data that is no longer needed.

That said, no internet system can guarantee 100% security. We therefore recommend that you use a strong password, never share your login credentials with anyone, and contact our support team immediately if you notice any suspicious activity on your account.

Data Retention

add77 retains your information only for as long as it is needed or as required by legal obligations. Retention periods may vary by data type:

• Account information: For as long as your account is active, and for a legally determined period after closure.
• Transaction records: Financial records and payment history may be retained for an extended period.
• Cookies and session data: Automatically deleted at the end of a session or after a set period, depending on the type of cookie.
• Customer support communications: Retained for a set period to support issue resolution.

If you request to close your account, we will process it as quickly as possible and delete any data that is not subject to legal retention requirements.

Your Rights

As a user of the add77 platform, you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the personal information we hold about you.

7.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if legal or contractual obligations exist, complete deletion may not always be possible.

7.4 Right to Object to Processing

You may request to opt out of marketing communications or profiling.

7.5 Right to Data Portability

Where applicable, you may request your information in a structured, commonly used format.

To exercise any of these rights, please contact the add77 support team. We will process all requests in a timely manner.

Protection of Minors

add77's services are intended only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age verification is carried out at registration and additional identity verification may be requested if there is any doubt.

If a parent or guardian believes their child has created an account on add77 without permission, please contact [email protected] immediately. We will investigate promptly and take the necessary steps.

Cookie Policy

add77 uses several types of cookies. Their purposes and functions are explained below:

9.1 Essential Cookies

These cookies are necessary for the basic functioning of the site. They are used to maintain login state, manage security tokens, and handle sessions. Disabling them will prevent the site from working properly.

9.2 Functional Cookies

These cookies remember your preferences and settings — such as language preference. They can be disabled, though doing so will result in the loss of some convenience features.

9.3 Analytics Cookies

These collect information about site usage to help analyse performance. This data is generally processed in aggregated form and does not identify any individual.

You can delete or block cookies at any time from your browser settings. Most modern browsers include tools to manage cookie preferences.

Third-Party Links and Services

The add77 website may at times reference third-party services, such as payment gateways or game providers. These external services have their own privacy policies, and add77 is not responsible for them.

Our payment infrastructure (bKash, Nagad, Rocket) follows its own security standards. During a transaction, you may be directed to those services directly — in which case, the relevant service's policy will apply.

Game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) operate their games on their own servers and infrastructure and follow their own data processing policies.

Policy Changes

add77 may update this privacy policy from time to time. When changes are made, the "Last Updated" date on this page will change. For significant changes, we may send a notification to your registered email.

If you continue using our services after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions or concerns about any aspect of this policy, please contact our support team — we are always ready to answer your questions.

Contact & Support

If you have any questions, complaints, or information requests regarding this privacy policy, please contact add77 through the channels listed below:

Protecting your information is add77's highest priority. We are committed to processing every request you submit with care and without delay.